Privacy Policy

Who we are

Jupu Limited (company number TO BE COMPLETED) is the data controller for this platform. Our registered office is at TO BE COMPLETED. We are registered with the Information Commissioner's Office under number Not registered with the ICO.

Our Data Protection Officer can be contacted at dpo@jupu.app.

Information We Collect

We collect information you provide when creating an account, including your name, email address, and profile information. We also collect transaction data related to purchases, sales, raffles, and auctions.

How We Use Your Information

Your information is used to provide and improve our services, process transactions, communicate with you about your account, and ensure platform safety and compliance with applicable laws.

Data Sharing

We share your data with Stripe for payment processing, Supabase for database hosting, and as required by law. We never sell your personal data to third parties.

Data Security

We implement industry-standard security measures including encryption in transit and at rest, regular security audits, and strict access controls.

Your Rights

You have the right to access, correct, or delete your personal data. You can manage your data through your account settings or by contacting us.

Your right to complain

You have the right to complain to the Information Commissioner's Office about how we handle your personal data. You can complain at any time; we would ask that you contact us first so we can respond, but you are not required to do so.

Raise a complaint with the Information Commissioner's Office

Contact

For privacy-related inquiries, contact privacy@jupu.app.